شروط الخدمة

COMMERCIAL TERMS & CONDITIONS

Make :  LEDVANCE/SCHNIEDER/ HONEYWELL.

Delivery :  Specific to product.

Price validity : Specific to product.

Warranty: 12 months from date of invoice/supply these are specific to product and at time backed up manufacturer.

Payment terms : Specific to Internal review and approval customer specific.

VAT : 5%.

Cancellation Clause : After one week of placing order, cancellation charges will be 100% of the order value.


“We are prohibited to supply materials to countries under the NATO/EU/UN/US and UAE embargo list. Our offer/ delivery is subject to "EXPORT CONTROL REGULATIONS Approval".


WARRANTY LIMITATIONS


1. Improper use or non-compliance with installation, commissioning, operation or maintenance instructions (i.e. not according to the operation & installation manual)

2. Unauthorized modifications, changes, or attempted repairs

FORCE MAJEURE.

1. The occurrence of an event which materially interferes, directly or indirectly, with the ability of a Party to perform whole or part of its obligations or duties hereunder which is not within the reasonable control of the Party affected or any of its Affiliates (“Force Majeure Event”), including, but not limited to, war, rebellion, riots, earthquake, fire, accident, strike, riot, flooding, pandemics, epidemics, rapidly spreading and/or infectious disease(s), civil commotion, act of God, inability to obtain raw materials, delay or errors by shipping companies or change in Law, shall not excuse such Party from the performance of its obligations or duties under this Agreement, but shall merely suspend such performance during the Force Majeure Event. The Party subject to a Force Majeure Event shall promptly notify the other Party of the occurrence and particulars of such Force Majeure Event and shall provide the other Party, from time to time, with its best estimate of the duration of such Force Majeure Event, if possible, and with notice of the termination thereof. Upon termination of the Force Majeure Event, the performance of any suspended obligation or duty shall without delay recommence. The Party being directly or indirectly subject to the Force Majeure Event shall not be liable to the other Party for any damages, loses or compensation arising out of or relating to the suspension, delay, non-performance or termination of any of its obligations or duties under this Agreement by reason of the occurrence of a Force Majeure Event.

2. If such Force Majeure Event continues for a period of one hundred and eighty (180) days, either Party may terminate the Agreement upon written notice. Notwithstanding the foregoing, nothing in this clause shall excuse or suspend the obligation to make any payment due hereunder in the manner and at the time provided.